Terms and conditions

Terms and Conditions

1. General Information

These Terms and Conditions (the "Terms") apply to all orders and contracts concluded via our website, operated by Allegrarte. By placing an order, you agree to these Terms.

2. Contract Formation

The presentation of products on our website does not constitute a binding offer. By placing an order, you make a binding offer to purchase the goods. We will send you a confirmation email when we accept your order. A binding contract is only concluded when we send this confirmation.

3. Prices and Payment

All prices are in Swiss Francs (CHF) and include applicable taxes. Payment methods accepted include credit cards and Apple Pay. The total amount will be charged to your account when the order is processed.

4. Delivery

We aim to dispatch orders within 3-14 business days for Switzerland. For other European countries, delivery times may vary. If there are delays, we will notify you as soon as possible.

5. Right of Withdrawal

You have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day you or a third party designated by you receives the goods. To exercise your right of withdrawal, please contact us at:

Allegrarte
Attn: Samira Bottacin
Römerstrasse 8, 4148 Pfeffingen, Switzerland
Email: Allegrarte.merch@gmail.com

or

Attn: Davia Caserta
Steinackerstrasse 29, 4147 Aesch, Switzerland
Email: Allegrarte.merch@gmail.com

6. Returns and Refunds

If you withdraw from the contract, we will refund all payments received from you, including delivery costs (except for additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and not later than 14 days from the day we receive the goods back or you provide proof of having sent back the goods. You will bear the direct cost of returning the goods.

7. Warranty and Liability

We are liable for defects according to statutory provisions. Our liability is limited to the extent permitted by law. We are not liable for indirect damages or consequential losses.

8. Data Protection

Your personal data will be processed in accordance with our Privacy Policy, which is available on our website. For details, refer to our Privacy Policy section.

9. Governing Law and Jurisdiction

These Terms are governed by Swiss law. The courts of Aesch, Switzerland, have exclusive jurisdiction for any disputes arising out of or in connection with these Terms.

10. Amendments to Terms

We reserve the right to amend these Terms at any time. Changes will be effective when posted on our website. Your continued use of our website after changes constitutes acceptance of the new Terms.

11. Contact Us

For any questions regarding these Terms or your order, please contact us at:

Allegrarte
Attn: Samira Bottacin
Römerstrasse 8, 4148 Pfeffingen, Switzerland
Phone: +41 78 653 56 00
Email: Allegrarte.merch@gmail.com

or

Attn: Davia Caserta
Steinackerstrasse 29, 4147 Aesch, Switzerland
Phone: +41 76 701 26 63
Email: Allegrarte.merch@gmail.com