Privacy Policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for a contract. You are not obligated to provide the data. Non-provision will have no consequences. This only applies if no other information is provided for the processing operations listed below. "Personal Data" refers to any information relating to an identified or identifiable natural person.

Server Logfiles You can visit our website without providing any personal information. When you access our website, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in log files (so-called Server Logfiles). These stored data include, for example, the name of the accessed page, the date and time of the retrieval, the IP address, the amount of data transferred, and the requesting provider. The processing is based on Art. 6 para. 1 lit. f GDPR due to our legitimate interest in ensuring the smooth operation of our website and improving our offer. Your data is transmitted, among other places, to Canada. For data transfers to Canada, an adequacy decision by the European Commission is in place.

Contact

Responsible Person Contact us upon request. You can find the contact details of the person responsible for data processing in our imprint.

Initiative Contact by Email If you contact us by email on your initiative, we collect your personal data (name, email address, message text) only to the extent provided by you. Data processing serves the purpose of processing and responding to your contact request. If the contact is for the purpose of pre-contractual measures (e.g., consulting for purchase interest, preparing an offer) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR. If the contact is for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our legitimate interest in processing and responding to your request. In this case, you have the right to object to this processing of personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation. We use your email address only to process your request. Your data will be deleted after processing, observing legal retention periods, unless you have consented to further processing and use.

Collection and Processing When Using the Contact Form When using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. Data processing serves the purpose of contacting you. If the contact is for pre-contractual measures (e.g., consulting for purchase interest, preparing an offer) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR. If the contact is for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our legitimate interest in processing and responding to your request. In this case, you have the right to object to this processing of personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation. We use your email address only to process your request. Your data will be deleted after processing, observing legal retention periods, unless you have consented to further processing and use.

Customer Account Orders

Customer Account When creating a customer account, we collect your personal data to the extent provided there. Data processing serves to improve your shopping experience and simplify order processing. The processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing based on consent before revocation. Your customer account will then be deleted.

Collection, Processing, and Disclosure of Personal Data When Ordering When placing an order, we collect and process your personal data only as necessary to fulfill and process your order and handle your inquiries. Providing the data is necessary for concluding the contract. Non-provision will result in the contract not being concluded. Processing is based on Art. 6 para. 1 lit. b GDPR and is necessary for fulfilling a contract with you. Your data may be disclosed to shipping companies, dropshipping providers, payment service providers, order processing service providers, and IT service providers as chosen by you. We strictly adhere to legal requirements in all cases. The scope of data transfer is limited to the minimum necessary. Your data is transmitted, among other places, to Canada. For data transfers to Canada, an adequacy decision by the European Commission is in place.

Advertising

Use of Email Address for Sending Newsletters We use your email address solely for our own advertising purposes for sending newsletters, provided you have expressly consented to this. Processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can revoke consent at any time without affecting the legality of the processing based on consent before revocation. You can unsubscribe from the newsletter at any time using the provided link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

Payment Service Providers

Use of Credit Card and Apple Pay When using a credit card or Apple Pay for payments, your personal data is processed in accordance with the privacy policies of the respective payment providers. You can view the exact privacy policies on the respective provider's websites.

Rights of the Data Subject and Retention Period

Retention Period After full contract fulfillment, data will be stored initially for the duration of the warranty period and then in compliance with statutory, especially tax and commercial law, retention periods and deleted after the expiry of the period, unless you have consented to further processing and use.

Rights of the Data Subject You have the following rights under Art. 15 to 20 GDPR, provided that the legal requirements are met: Right to information, right to correction, right to deletion, right to restriction of processing, and right to data portability. Additionally, under Art. 21 para. 1 GDPR, you have the right to object to processing based on Art. 6 para. 1 f GDPR, as well as to processing for direct marketing purposes.

Right to Lodge a Complaint with a Supervisory Authority You have the right under Art. 77 GDPR to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is not lawful.

Right to Object If the listed personal data processing operations are based on our legitimate interest under Art. 6 para. 1 lit. f GDPR, you have the right to object to these processing activities at any time for reasons arising from your particular situation. After an objection, we will cease processing the affected data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.